Posts tagged with "improvement"



15 June 2012
I wanted to open a new business acount with Barclays, (to have all my accounts in one branch) so I called into my local branch 2 months ago. After a series of extremely annoying and frustrating series of events, one of which included a member of staff telling me that she was unable to email me the phone number I needed to call to arrange an appointment (I was talking to her on the phone at the time) because they didn't have an email address, and provided the following as an explanation: "we...