Partnering together to grow your business requires being familiar with some key information. Please read this carefully as commencing the Business Coaching Package with Success Matters indicates you agree with these terms.
Business Coaching Packages provide 15 hours of one to one coaching, in person, or "virtually".
The 15 hours need to be used within 3 months, unless by prior arrangement to extend the 3 month period.
All coaching packages commence with a Strategy session. This session clarifies existing strengths in the business, and identifies the type of customers which the marketing and business strategies you create with the Business Coach will focus on getting more of.
Coaching calls and meetings are arranged at times convenient to you- between 8am-8pm Monday-Friday, if weekday meetings are impossible, then some Saturday times will be made available (between 9am-12noon).
If you are not able to attend a meeting, or running late please let your coach know, so they can rearrange their schedule.
We do not send reminders about meetings, use whichever system you prefer to ensure you don't miss coaching meetings, and are on time.
We also don't chase clients to schedule appointments, we understand Business Owners get very busy as the needs of their businesses demand, we don't add to this burden. We operate on an attraction rather than promotion basis, please contact us to arrange a coaching session, we won't be chasing you to do so.
We can use a variety of technological tools to have virtual meetings. It is important we can share screens, so that you can see the coaches screen and they can see your screen as needed. Team viewer, Zoom, Skype, Facebook video calls, Whatsapp video calls and telephone (landline or mobile) are some of the methods we can use, it is your choice which is the best method for you.
If there is anything you want to specifically cover, please inform the coach in the strategy session, and throughout the process if there is anything you need, inform your coach. The coach is not a mind reader, they will do their utmost to ensure that you are given the support you need to grow your business, and your profit. If they are not aware of a challenge, they cannot help with finding solutions to it.
These are some of the areas of content and business topics covered:
Everyone has their own strengths and weaknesses and the Business Coach will cover the areas the business owner needs to improve on to get better business results.
The information you share with your coach is confidential, and will not be shared with anyone else. Exceptions to this are in circumstances where you might want us to share about your business news, new products or ranges etc.
Please do make full use of the Business Success Matters online community, it is a growing thriving group of people running their own businesses. The atmosphere is friendly and we welcome people to share challenges, the chances are someone else has had similar issues and found a resolution they can share with you. Together we are better, because we can swap ideas, experiences and support each other in our independent business successes.
A Business Coach does not do things for the business owner, (except in rare circumstance for one off tasks), the goal is to show the business owner how things are done, so they can do it themselves, thus no longer requiring a business coach.
A business coach will share their experiences, but will focus on asking intuitive questions, so the business owner discovers the answer which is right for them, their business and their market. Every business is unique.
Whilst the techniques the Business Coach will show you are proven to work, how you implement the techniques is key. The business coach is not responsible for implementation and so cannot be responsible for results. Also, should there be no market demand for what your business is selling, the Business Coach is not responsible for this.
The business coach will provide advice and guidance, when appropriate. If a project doesn't look like it will be profitable within a reasonable time frame, (within the limitations of the business owners resources) they will inform the business owner.
The Business Coach is not responsible for the success or failure of your business, but with a business coach you stack the odds in your favour. Why? How? Because the Business Coach has extensive business experience and knowledge of many start up and growing businesses, they can connect you with effective, profitable resources at the lowest possible cost.
The business owner is still responsible for the business, implementing the knowledge expertise, and skills learned from the Business Coach.
Our Business Coaches are genuinely dedicated to do everything they can to support your business success, we will be as flexible as possible in that endeavour. This includes scheduling at times convenient to you, as well as researching additional resources etc as required. We will also use our extensive professional network to recommend any specific expertise you may require. (Experts have their own fees and working arrangements, and are independent of Success Matters).
We deliver what we promise in the overview of Business Coaching page, we pride ourselves in going above and beyond and are committed to doing everything (within reason) that we can to support your business success.